Hosted PBX My Business Voice Hosted PBX solution provides IP phone handsets and a cloud-based system with features that you hand-select for your specific business needs. With true business features , voicemail, voicemail to email, auto-attendant, and fax to email, you can’t go wrong. Our goal is to give you exactly what you need to optimize your business communications.
We want to understand your business so we can offer you the
right solution for you and your business, when choosing a hosted PBX you are empowering
you and your staff to communicate. A hosted PBX helps you every day being able
to answer calls on the move, finding staff member easily in other offices on
the road or in the warehouse. We make it easy to communicate within a working environment.
A hosted PBX system is not just a system to save money on line rental and phone
calls even tho this is the case saving you up to 50%; it’s a communications
platform to save time making your life more flexible thus gaining more
productivity out of your workplace. selecting a hosted pbx system for you office does not mean you miss out on all the great office equipment, you can still have wireless headsets, cordless phones, reception consoles, PC integration and more.... We are so confident about our product we will offer you a 30 day free no lock in trial, simply pay for the phone call you make and if not satisfied after 30 day simply cancel the service.
As Many Extensions as You Need, no more hardware simply add a phone when needed
Completely Customized Auto Attendant
Send Voicemail To Your Email as a Wav File
All Extensions on any Conference
Route Calls Based On Many Conditions, day night & temp modes
Call Waiting, Call Swap, and Barge In
Monitoring Capability for Quality Assurance
Re-routable Calls For Disaster Recovery
Reliable Support for Remote Workers
Compatibility With Many Systems
Desktop Integrations (like Screen pops) to Optimize Call Centre Performance
iPhone and Softphone Supported Services
Full VPN Support to Ensure Security
Fully Hosted and Maintained by My Business Voice
Save money on maintaining your old hardware PBX and leave that it us! save money on huge line rental's and get a feature rich business telephone system today.
Hosted PBX diagram
What is a Hosted PBX? Hosted PBX is a cloud-based phone system entirely managed by My Business Voice in a secure data centre. You get a higher quality phone service and IP handsets loaded with even more features and abilities than standard phones and phone lines. This means that most of your calls are routed over a business grade data connection. It’s ideal for businesses because it allows for flexibility that analog phone lines don’t. It provides the ability for calls to be routed in any situation. From trusted communications support for remote employees to robust service during disaster recovery, a hosted PBX solution offers security and reliability in a business communications solution.
Hosted PBX call Quality and Reliability Call Quality, System Reliability, & Network Security Quality You Can Trust When you get a Hosted PBX system from My Business Voice, you not only get our award-winning business service and features, you also get a secure telecommunication network, with VoIP call quality that is unsurpassed. We’ve taken every precaution to give you the most reliable virtual phone service in the market.
Datacenter
Hardened, co-located facility
Our carrier-class switches are stored in a co-located data center that is part of a government-protected network for technology and communication, and is subject to government regulation and oversight in addition to our own security measures.
Multiple power and telecom sources
While we don’t provide the details about our facility for security reasons, we have multiple sources of electrical as well as multiple inbound and outbound carriers. So even if the power grid or one of our telecommunication providers collapse, our system stays secure and keeps functioning.
Fully Redundant Systems with Backups
Beside redundancy in power and telecom sources, every component in our network and database infrastructure is redundant and backed up. Multiple components can fail without affecting customer calls.
Carrier Class Switching
Security and reliability are key to providing a solid virtual phone service. Virtual PBX uses carrier-class switches running our own software. This gives Virtual PBX the ability to make our own changes, and provide more up time than any competitor.
Network
All network points are firewall protected
We secure our network as thoroughly as our data centre. No back doors, no loopholes, and no system processes that work around the network – everything is subject to our full security measures.
Separate Systems
Hosted PBX’s policy is that the customer calls comes first, followed by the web interface that controls the phone system. Because of this, Hosted PBX split all networks and components such that if one portion of the local or toll-free network fails, it will not affect the other. A web failure will not affect calls.
VoIP calls go through a secure backbone
If calls are being placed to VoIP phones or softphones, it is vulnerable to access through the internet, something copper wire calls are immune to. Being aware of this, we have secured our hosted VoIP calls with the same measures we use for every piece of data we transfer.
Overall Reliability
No Planned Downtime
With the redundancies we’ve built into our network, My Business Voice never has any customer-affecting planned downtime. During any repairs, customer calls are unaffected.
99.999% Uptime
With all of the redundancies in our electrical and telecom providers combined with the redundant network and switching components, My Business Voice has attained 99.999% uptime, No other VoIP service provider can boast this untouchable level of reliability.
Hosted PBX approved and test hardware
VoIP Desk Phones All Yealink models are have been tested and approved by My Business Voice to work with our Hosted PBX system, we fully back Yealink to deliver on quality and price. The full range of Yealink models are easy to use but at the same time packed full of features for small to large enterprise business, from standard business phones to advance touch screen models Yealink has a phone to suit your business telecommunication needs
The Revolutionary Scalable Solution The exciting i serv dect cordless is a industrial cordless system from 1 - 200 phones at one site and with a range of 300 meters. This system integrates very well with the My Business Voice Hosted pbx platform. Mainly used in warehouse's, nursing homes and Hotel enviroments. When selecting a cordless phone please consider the i serv system. iServ IP DECT for small and medium enterprise In today’s fast paced business environments; accessibility, quick decision making and the ability to communicate from anywhere in your organization is becoming more critical to business success. If a customer cannot reach the person they are looking for or if an employee can’t contact a fellow colleague, customer satisfaction and productivity could suffer as a result.
The iServ IP DECT provides an affordable, scalable on-site solution for employee mobility; allowing you to offer a device to your employees that enables them to keep in-touch with colleagues and customers whenever they may be away from their desk, thus maintaining customer satisfaction and employee productivity.With all the benefits of IP, the iServ IP DECT extends the reach of your voice communications without any compromise in voice quality, availability and security.